Pet Boarding & Daycare

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Why & How to Pay Employees Fifteen to Twenty Dollars per Hour (And Remain Profitable!)

Why & How to Pay Employees Fifteen to Twenty Dollars per Hour (And Remain Profitable!)

With a pent-up need to get out of the house, people are finally traveling in droves. This means a parade of furry guests who need your services—but do you have the staff to handle it?  For many pet care businesses, COVID meant downsizing, and just as many are finding it harder than ever to find […]

Mary Mac’s Doggie Retreat: Home of the Spoiled Dogs

Mary Mac’s Doggie Retreat: Home of the Spoiled Dogs

If you have ever been to or heard about Mardi Gras, you know it is THE place to have fun and party. The guests of Mary Mac’s Doggie Retreat, located in New Orleans, Louisiana, enjoy luxurious accommodations and specialized activities that make every day a paw-ty. Owner/operator Courtney McWilliams has developed a unique approach to […]

Is Virtual Dog Training Here to Stay?

Is Virtual Dog Training Here to Stay?

Because of the COVID-19 pandemic, dog trainers had to cancel group classes and were not able to meet clients in person because of safety restrictions.  At the same time, pet owners acquired more pets and needed help with training.  So, dog trainers had to find a safe way to help people train their pets. Thank […]

Gaining a Competitive Advantage with Artificial Grass

Gaining a Competitive Advantage with Artificial Grass

The pet boarding and daycare industry has proven to be one of the few established industries to achieve consistent growth over the past decade. Evolving consumer attitudes toward their pets have driven growth as an increasing number of pet owners now treat their pets like family members. This trend has led to rising demand for […]

‘Tis the Season: Growing Your Cat Boarding Clientele

‘Tis the Season: Growing Your Cat Boarding Clientele

With more families predicted to travel this holiday season than last year, now is the time to start attracting your holiday boarding clients. This is the year to have a well-planned-out strategy to entice existing and new clients for feline boarding.  As many businesses are eager to start making up for the lost profits of […]

Less Stress Means More Success

Less Stress Means More Success

Let’s face itas great as our facilities are, they’re not home, and we’re not our guest dogs’ humans. So, at least in the beginning, there’s some level of wariness for most dogs.   For some the caution goes away quickly, but for many—especially with the high number of “pandemic puppies” we’re all seeing—fear accompanies most […]

5 Reasons Why a Culture of Compliance Is Hurting Your Team

5 Reasons Why a Culture of Compliance Is Hurting Your Team

As a leader, I’m sure you’ve had those days. The ones where it feels like no one is doing their job and you say to yourself, “If everyone would just do what I tell them to, everything would be great.”  Perhaps that feeling may ring true in the moment, but what you’ve described is a […]

We Are In the People Business (Not the Pet Business)

We Are In the People Business (Not the Pet Business)

If every pet could be completely in charge of their lives and be the ones to choose which facility they’d like to stay at; if they could be the ones paying the bills or expressing any complaints, then you’d definitely be in the pet business. However, that’s not the case at all. These pets are […]

Percy’s Playground: The Exception Not the Rule

Percy’s Playground: The Exception Not the Rule

“Our story is a bit different from many others,” says Rachel Brix, owner/operator of Percy’s Playground. We are the Ozarks’ only canine enrichment center. We offer dog daycare and boarding, but without playgroups. Instead, we focus on individualized dog/human interaction, enrichment, and client education.” The approach Rachel and her husband, Ryan, use is dog-centered and […]

Recycled Enrichment

Recycled Enrichment

Garbage litters the oceans and buried trash in landfills takes centuries to decompose. Making enrichment equipment for dog play from materials destined for the dump is a great way to keep unnecessary items from littering the earth—and save a few dollars too! Passionate about budget- and environmentally-friendly projects, Alaina Wiskoski of Canine Country Club in Fair […]

Kitty! Where Are You??

Kitty! Where Are You??

Sometimes the most difficult step of feline boarding is getting the cat to the facility. It does not matter how much we market and cater to felines, create a stimulating atmosphere, or challenge the kitties in our care mentally and physically, if the owner cannot get the feline to us, it is all for nothing.  […]

Think Tank: How Do You Get a New Business Known?

Think Tank: How Do You Get a New Business Known?

A Member of the Dog Daycare Business Think Tank asked: How do you get a new business known in the area without having to spend lots of money on advertising? This is such a common question and something every business wrestles with early on. We would all love a very powerful tool that could let […]

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