Pet Boarding & Daycare

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Pet Boarding and Daycare Expo 2021: Everything You Need to Reach Your Goals

Pet Boarding and Daycare Expo 2021: Everything You Need to Reach Your Goals

The largest event for the pet boarding and daycare industry returns live and in person for 2021! With several new speakers and 27 innovative seminars, this year’s expo is bound to be the best yet. The boarding and daycare industry took a hard hit over the last year and a half with travel limitations and […]

Let Dogs Be Dogs: Why a Dog’s Natural Instinct Is Your Most Powerful Tool

Let Dogs Be Dogs: Why a Dog’s Natural Instinct Is Your Most Powerful Tool

Thousands of years ago, humans domesticated the gray wolf and began tweaking and perfecting the species that would eventually become man’s best friend. Fast forward to today, and we now have nearly 200 AKC-recognized dog breeds that have become an integral part of our everyday lives. They are so important to us that we often […]

Mental Health, the Pandemic & the Pet Care Industry

Mental Health, the Pandemic & the Pet Care Industry

Being faced with a pandemic was an overwhelming, stressful and unexpected challenge. Operating a business during a pandemic may have felt impossible. Finding and keeping staff was at the top of the list of difficulties. Learning continuously-changing safety protocols and keeping lines of communication open continue to be an obstacle course for mental health and […]

An Open Letter on Mental Health

An Open Letter on Mental Health

It’s been a year like no other. Many of the personal lessons I have learned during the COVID pandemic cross over to the business, which I suppose is not surprising when it is a small family-run business.  Prior to COVID we were thriving, which is crazy to think of in a very rural area of New York like ours. […]

Why & How to Pay Employees Fifteen to Twenty Dollars per Hour (And Remain Profitable!)

Why & How to Pay Employees Fifteen to Twenty Dollars per Hour (And Remain Profitable!)

With a pent-up need to get out of the house, people are finally traveling in droves. This means a parade of furry guests who need your services—but do you have the staff to handle it?  For many pet care businesses, COVID meant downsizing, and just as many are finding it harder than ever to find […]

Mary Mac’s Doggie Retreat: Home of the Spoiled Dogs

Mary Mac’s Doggie Retreat: Home of the Spoiled Dogs

If you have ever been to or heard about Mardi Gras, you know it is THE place to have fun and party. The guests of Mary Mac’s Doggie Retreat, located in New Orleans, Louisiana, enjoy luxurious accommodations and specialized activities that make every day a paw-ty. Owner/operator Courtney McWilliams has developed a unique approach to […]

Is Virtual Dog Training Here to Stay?

Is Virtual Dog Training Here to Stay?

Because of the COVID-19 pandemic, dog trainers had to cancel group classes and were not able to meet clients in person because of safety restrictions.  At the same time, pet owners acquired more pets and needed help with training.  So, dog trainers had to find a safe way to help people train their pets. Thank […]

Gaining a Competitive Advantage with Artificial Grass

Gaining a Competitive Advantage with Artificial Grass

The pet boarding and daycare industry has proven to be one of the few established industries to achieve consistent growth over the past decade. Evolving consumer attitudes toward their pets have driven growth as an increasing number of pet owners now treat their pets like family members. This trend has led to rising demand for […]

‘Tis the Season: Growing Your Cat Boarding Clientele

‘Tis the Season: Growing Your Cat Boarding Clientele

With more families predicted to travel this holiday season than last year, now is the time to start attracting your holiday boarding clients. This is the year to have a well-planned-out strategy to entice existing and new clients for feline boarding.  As many businesses are eager to start making up for the lost profits of […]

Less Stress Means More Success

Less Stress Means More Success

Let’s face itas great as our facilities are, they’re not home, and we’re not our guest dogs’ humans. So, at least in the beginning, there’s some level of wariness for most dogs.   For some the caution goes away quickly, but for many—especially with the high number of “pandemic puppies” we’re all seeing—fear accompanies most […]

5 Reasons Why a Culture of Compliance Is Hurting Your Team

5 Reasons Why a Culture of Compliance Is Hurting Your Team

As a leader, I’m sure you’ve had those days. The ones where it feels like no one is doing their job and you say to yourself, “If everyone would just do what I tell them to, everything would be great.”  Perhaps that feeling may ring true in the moment, but what you’ve described is a […]

We Are In the People Business (Not the Pet Business)

We Are In the People Business (Not the Pet Business)

If every pet could be completely in charge of their lives and be the ones to choose which facility they’d like to stay at; if they could be the ones paying the bills or expressing any complaints, then you’d definitely be in the pet business. However, that’s not the case at all. These pets are […]

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