Pet Boarding & Daycare

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Whiskers Luxury Cat Boarding

Whiskers Luxury Cat Boarding

Jennifer Miller knows what makes cats purr. She’s been involved in showing, breeding and feline rescue for more than twenty years. Jennifer owns the Katznjamr Bengal Cattery and has shown her cats internationally, even producing the number one spotted Bengal in the World. Her more recent venture is owning Whiskers Cat Hotel, central Texas’ premier […]

4 Steps to Making This Your Best Summer Ever

4 Steps to Making This Your Best Summer Ever

At long last, we’ve made it. And, as predicted, the travel industry is roaring back. American travel and tourism are on track to exceed pre-pandemic levels by six percent with a whopping spend of $2 trillion.  Nearly all major airlines have reported increased passenger sales and interest in the final quarter of 2021 as travel […]

Is It Time to Cut the Cord? Handling Termination of Poor-Performing Employees

Is It Time to Cut the Cord? Handling Termination of Poor-Performing Employees

What qualifies for termination? What is the “line in the sand” that, once crossed, starts the termination process? For many businesses, that line is either non-existent or keeps moving, depending on the person involved or the day of the week. Here is where the problem truly begins—not having very clear, verifiable lines in the sand. […]

Cat Training 101

Cat Training 101

When people ask me what I do for a living, I tell them that I own a vocational college specializing in animal-related careers. Upon hearing this, most animal lovers perk up and ask what programs we offer. Of course, they are not surprised to learn we offer a dog trainer program and a grooming course, but […]

4 Tips for Planning Your Pet Resort Legacy

4 Tips for Planning Your Pet Resort Legacy

One way or another, you are going to leave this profession. Some are fortunate to have their children ready, willing and able to perform the hard work it takes to run a pet resort, but most owners don’t have that luxury and may choose to sell it to their employees, often having to finance the […]

Adding Cat Grooming to Your Services

Adding Cat Grooming to Your Services

Are you getting inquiries for a recommended cat groomer? Are you being asked to maintain the coats of your boarding clients? If you have thought about adding cat grooming to your services, there is no better time than now to learn a new skill and add profit to your business while meeting your current clients’ […]

Requirements to Consider for Cat Boarding Clients

Requirements to Consider for Cat Boarding Clients

When you expand from the world of dogs to the world of cats, the type of clients you get can dramatically change. Dog people are used to being asked for vaccine records, filling out forms, and giving precise answers about their dog’s behavior and needs. In comparison, most cats never leave their home and their […]

The Importance of Space & Stimulation in Cat Lodging

The Importance of Space & Stimulation in Cat Lodging

There seem to be a lot of pet resorts that offer cat lodging, but it’s done half-heartedly—as if they don’t put much value in it. They might have one or two cat enclosures in a separate room “just in case” they have to board one. But, are you aware that along with cat-only families that […]

Understanding Your Value Ladder

Understanding Your Value Ladder

Your value ladder is your various service offerings and their progression from small commitment/low price to large commitment/high price. Essentially, it’s the path you want someone to take in your business.  Although you have a number of different service options that you offer—and it’s understandable to want people to take your biggest and most expensive […]

Pet Boarding and Daycare Expo West 2022 Preview

Pet Boarding and Daycare Expo West 2022 Preview

Get ready, because this May, the premier West Coast event for pet boarding and daycare professionals returns, in person, to Burbank, CA!  After two consecutive years of being a virtual event, it’s time for the industry to come together to learn, share and shop. From forced shutdowns to full bookings, the last few years have […]

6 Ways Texting Can Boost Your Pet Boarding Business

6 Ways Texting Can Boost Your Pet Boarding Business

Your pet boarding business needs to be in contact with your customers, and your customers want to make sure they can check in with you while their pets are in your care—and sometimes when they’re not. Speedy communication is an essential part of creating this connection and establishing trust with customers, which is where texting […]

From COVID Chaos to Robust, Profitable Growth

From COVID Chaos to Robust, Profitable Growth

These past few years have been gut wrenching, like a vicious roller coaster that never seems to end. Even before COVID (if we can still remember that far back), we were dealing with staffing challenges, difficult customers and fierce competition. Everything was amplified exponentially with the pandemic, even now that we’re beyond the worst of […]

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