© 2023 Barkleigh Productions
© 2023 Barkleigh Productions
Get ready, because this May, the premier West Coast event for pet boarding and daycare professionals returns, in person, to Burbank, CA! After two consecutive years of being a virtual event, it’s time for the industry to come together to learn, share and shop. From forced shutdowns to full bookings, the last few years have […]
Your pet boarding business needs to be in contact with your customers, and your customers want to make sure they can check in with you while their pets are in your care—and sometimes when they’re not. Speedy communication is an essential part of creating this connection and establishing trust with customers, which is where texting […]
These past few years have been gut wrenching, like a vicious roller coaster that never seems to end. Even before COVID (if we can still remember that far back), we were dealing with staffing challenges, difficult customers and fierce competition. Everything was amplified exponentially with the pandemic, even now that we’re beyond the worst of […]
Why, yes! Why not offer cat daycare? Sometimes families need a safe place for their kitty to spend the day when they are having work done in the house, there is a family celebration, a cat needs medication and no one will be home to administer it, or the family simply wants peace of mind […]
What would your thoughts be if someone told you they were going to leave their job at Merrill Lynch to become a dog walker? Well, that’s exactly what Jacob Hensley did. Founder and owner, Jacob Hensley, opened District Dogs in 2014 in the Washington, DC Metro Area. Initially, it was a dog walking and pet […]
This is something that comes up all the time when I’m working with dog daycare businesses. And the short answer is: All the time. You need to change the way you think of marketing. It’s not a temporary thing that you do only when you see an urgent need. Instead, it’s a proactive necessity that […]
If you’re considering creating a day-training program as an add-on service to your dog daycare, more than likely you already have everything you need to implement this helpful, effective service for your clients. You just need to answer a few questions to make sure you have your ducks in a row… Who will conduct the […]
There is just something so lovable about those smooshed faces… the snorting, the drooling and especially the infectious cheerfulness that flat-faced breeds possess. From the Pugs, Bulldogs and Boston Terriers to the Frenchies and Pekingese, they all make us smile when they walk through the door! However, whether they come in for lodging, daycare or […]
Diarrhea is a frustrating but common condition. When it develops in a pet at a boarding facility, it can raise concerns for infectious causes, such as gastrointestinal parasites. In other cases, it occurs because of changes in the environment of the gastrointestinal tract in response to stress or dietary changes, and will often resolve with […]
If you’ve been working in the pet care industry for any amount of time, you know not all pets that come through your doors will exhibit perfect behavior. In fact, the majority will likely pose as a challenge in one extreme or the other in terms of behavior that is displayed. This article outlines a […]
While 2020 was the worst year in recent times for a lot of businesses, 2021 presented plenty of its own challenges. So, 2022 has to be better, right? Possibly…but only if we take the correct steps to make that happen. As if the pandemic wasn’t enough of a blow to our businesses, we ended 2021 […]
Standard operating procedures, or SOPs, can be hard to keep alive. Where in your facility is your big binder with all of the how-to’s? Is it on a shelf, covered with dust? If it is, don’t feel bad—just keep reading! The Importance of SOPs First of all, you just can’t overlook the importance of having […]