Pet Boarding & Daycare

Addressing Common Behavior Problems: Digging

Addressing Common Behavior Problems: Digging

Although many behavior problems can’t adequately be addressed in a boarding environment, that doesn’t mean boarding and daycare staff can’t offer tips to clients having challenges with their pets. Assisting your customers on issues they’re having real problems with can build customer loyalty which is priceless.  With this in mind, let’s talk about a common […]

When Something Goes Wrong

When Something Goes Wrong

As you likely know, providing quality pet care includes a lot of sensitive moving parts. All pets have unique physical and emotional needs, and it’s your duty to ensure they’re consistently and continuously met. Pet industry business owners strive to meet this demand by providing the best possible care to every pet that comes through […]

Pet Boarding and Daycare Expo 2019 Preview

Pet Boarding and Daycare Expo 2019 Preview

You asked and we delivered! We heard your requests for more advanced classes for the seasoned professional—and we’ve added just that! Also new for 2019 will be three distinct educational tracks for every level of pet care professional. In addition to the restructuring of the education, this year’s PB&D East Coast Expo will feature more […]

Website Myths and Mistakes

Website Myths and Mistakes

1 If we build it, they will come. FALSE. Many pet resort owners think that creating a website for their business gives them a billboard on the internet that all pet parents in their community will see. Truth is, their website is merely one of thousands of pet resort websites on the web. This means […]

Assessing the Value of Add-On Services

Assessing the Value of Add-On Services

One of the most rewarding experiences as a pet care services provider is to have a pet owner express how happy and grateful they are with the care and service you’ve provided for their pet. It’s just as rewarding to see that a pet’s specific physical and emotional needs are met. Even more important is […]

Glacier K9 Resort & Spa: A Cool Place for Pets

Glacier K9 Resort & Spa: A Cool Place for Pets

Imagine vacationing at a resort that has spacious suites with breathtaking views, offers unlimited activities, and caters to your every want and need. That’s exactly what Christie Becker and her husband, Jake, envisioned when they decided to build Glacier K9 Resort & Spa. Christie entered the pet care field in 1996 when she opened a […]

From Bother to Boon: Interactive Treat Cams Turn Remote Monitoring on Its Head

From Bother to Boon: Interactive Treat Cams Turn Remote Monitoring on Its Head

Webcams have long been a standard tool for pet boarding facilities. By giving customers a visual check–in on their pets from afar, pet hotels have offered customers peace of mind that comes with being able to view their pet. However, webcams also have been known to create angst for pet owners who think Brutus looks […]

Handling Obesity in the Pet Care Facility

Handling Obesity in the Pet Care Facility

In recent years, research has shown that one of the most common health issues for pets comes in the surprising form of obesity. A recent study conducted by the Association for Pet Obesity Prevention revealed that over half of all pet cats and dogs in America can be classified as “obese,” with 53% of dogs and […]

3 Steps to Positive Species-Typical Behavior with Enrichment

3 Steps to Positive Species-Typical Behavior with Enrichment

True enrichment is vital. Enrichment can be defined by breaking down the term into three parts: en–rich–ment. The prefix “en” is a unit of measurement. “Rich” means abundant. And the suffix “ment,” for our purposes, means “expressing the means or a result of a species–typical behavior in a way to strengthen behavior.” All three aspects […]