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The Importance of Upleveling Your Client Onboarding Experience

Whether or not you’re new to the pet industry, it’s pretty evident that the market seems saturated. There are many pet businesses out there offering similar services, some of which may even be local to your area. Pet business owners are nearly always asking themselves how they can differentiate themselves and truly stand out among […]

Business Slowing Down? Boost Your Revenue with Training Services!

As we know, more pets were adopted during COVID than ever before. Many new pet parents brought a dog into their family for the first time. Whether they rescued a dog in need or purchased a new puppy, they may not have realized what they were in for when welcoming a new dog into their […]

It’s Time for Your Vacation

You did it! With business ups and downs that were more like a tsunami than a rollercoaster, you got through a pandemic! So, it’s time to celebrate. You made tough decisions, and while the choices might not have turned out like you wanted, you made them. You deserve to sit back and enjoy new perspectives […]

Safely Managing High-Risk Events in Group Play

To keep dogs safe during group play, it is important to be able to identify and be prepared for key events that raise the arousal levels of dogs. Since arousal and aggression are closely linked, it is the responsibility of pet care staff to manage these events so dogs are not overly excited or aroused. […]

All About Insulin

Insulin is a hormone produced by beta cells of the pancreatic islets of Langerhans and it helps regulate blood glucose. Diabetes Mellitus is the scientific term to describe partial or complete lack of insulin, which results in alteration of blood glucose. Diabetes in dogs is typically similar to Type 1 diabetes seen in people. It […]

The Ark Pet Spa & Hotel: The Perfect Choice

When Jay Floyd, Founder and CEO of The Ark Pet Spa & Hotel, set out to create an all-inclusive pet hotel, spa and daycare where pets of all kinds could have fun and feel safe and loved, he had no problem finding a name for it. “The name came easily to me,” said Jay. “Every […]

Causes and Solutions for a Cat That Won’t Eat

Unlike canines, cats seldom look up to their caregivers as the center of security and safety. They will cuddle, sleep or eat when they want. It is what we love about our feline companions. But it can also be a danger. A cat could have an eating disorder, and the owner could easily mistake it for […]

The Real-Time Information Advantage of Digital Charting

Your team just got a call from a client who picked up their pet from your facility a few hours earlier. It could be one of a hundred different things; a scratch, a bad smell, a hot spot, remaining pills/medication, loss of appetite, loss of weight, etc.…What do you do? What do you say? Dealing […]

3 Simple Ways to Get More Leads

Okay, here are some stupid questions for you… Do you want to get more leads coming in to your business?Do you want to continue to get leads coming in over time?Do you want to do it without paid advertising?I’m guessing you gave me a big “yes, yes, yes!” to all of those. Well, not only am […]

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