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Less Stress Means More Success

Let’s face itas great as our facilities are, they’re not home, and we’re not our guest dogs’ humans. So, at least in the beginning, there’s some level of wariness for most dogs. For some the caution goes away quickly, but for many—especially with the high number of “pandemic puppies” we’re all seeing—fear accompanies most […]

5 Reasons Why a Culture of Compliance Is Hurting Your Team

As a leader, I’m sure you’ve had those days. The ones where it feels like no one is doing their job and you say to yourself, “If everyone would just do what I tell them to, everything would be great.” Perhaps that feeling may ring true in the moment, but what you’ve described is a […]

We Are In the People Business (Not the Pet Business)

If every pet could be completely in charge of their lives and be the ones to choose which facility they’d like to stay at; if they could be the ones paying the bills or expressing any complaints, then you’d definitely be in the pet business. However, that’s not the case at all. These pets are […]

Percy’s Playground: The Exception Not the Rule

“Our story is a bit different from many others,” says Rachel Brix, owner/operator of Percy’s Playground. We are the Ozarks’ only canine enrichment center. We offer dog daycare and boarding, but without playgroups. Instead, we focus on individualized dog/human interaction, enrichment, and client education.” The approach Rachel and her husband, Ryan, use is dog-centered and […]

Kitty! Where Are You??

Sometimes the most difficult step of feline boarding is getting the cat to the facility. It does not matter how much we market and cater to felines, create a stimulating atmosphere, or challenge the kitties in our care mentally and physically, if the owner cannot get the feline to us, it is all for nothing. […]

Recycled Enrichment

Garbage litters the oceans and buried trash in landfills takes centuries to decompose. Making enrichment equipment for dog play from materials destined for the dump is a great way to keep unnecessary items from littering the earth—and save a few dollars too! Passionate about budget- and environmentally-friendly projects, Alaina Wiskoski of Canine Country Club in Fair […]

Think Tank: How Do You Get a New Business Known?

A Member of the Dog Daycare Business Think Tank asked: How do you get a new business known in the area without having to spend lots of money on advertising? This is such a common question and something every business wrestles with early on. We would all love a very powerful tool that could let […]

Taking Action: Toxicities in the Pet Care Facility

There are hundreds of toxins in our environment, including household chemicals, medications, plants and pesticides. Many toxins that are present in the home environment are not present in the pet care facility, and vice versa. Quality pet care facilities are proactive in preventing these types of accidents from occurring. Poisoning occurs when a pet swallows, […]

An Important Task Managers Cringe Over and Why

One of the tasks your managers probably dislike (ok, hate) is hiring. While they may love the idea of welcoming a fabulous and productive new employee, it’s easy to understand why they cringe at the hiring part. After all, wading through (or drowning in) the process can feel overwhelming while they place ads, determine budgets, […]

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