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Advocating for the Dogs at Your Daycare

Although we have learned to communicate with dogs on a deep level, we still don’t speak the same language. As someone who works at or owns a boarding and daycare facility, you probably have become adept at reading when your canine clients are comfortable and when they are not. I have trained pets professionally for […]

Struggling with Staffing?

The pet care industry recently experienced a welcome upsurge in business, giving facility owners a chance to finally breathe…kind of. With COVID numbers on the decrease, stir-crazy people have flocked to airports and highways, and their pets filled our facilities. Per the U.S. Travel Association, over 60% of American families have at least one trip […]

A Guide To Serving Your Clients in Pet Loss

Pet lovers will tell you that losing a dog or cat is the same as losing a family member. Despite this, the pet grief journey is still a little misunderstood across both pet professionals and pet owners alike. And rightly so; finding the words or the right gestures is sometimes lost, and in a business, […]

5 Areas to Consider When Planning a New Facility

Functionality, style and, most importantly, pet safety and wellbeing are all objectives that should be considered when planning a new or expanding an existing pet boarding, daycare or training facility. Consider the following expert recommendations for a successful project. 1 Exterior Appearance An attractive exterior appearance presents a welcoming feel for not only clients, but […]

Pricing a Day Training Program

If you’re looking to add a day-training program as an add-on to daycare for dogs that will receive training during their daycare day, how do you price that? To figure out the price of day training (as an add-on to your daycare price), you’ll need to examine all your costs and determine what profit you […]

Rover Ranch and Spa: One Family’s Dream

“Our family has always been passionate about animals,” says Max Bratman enthusiastically. “My parents, Liz and Marty, had a dream. They wanted to open a family-owned-and-operated boarding and daycare business. They envisioned a place where owners could be confident that their dogs would receive excellent care, and the dogs would be happy and safe.” After […]

Kitty’s Best Day Ever

With all those cat naps, how do we excite and provide the best care for the felines in our care? Impressing a creature that sleeps anywhere from 15 to over 20 hours a day and seems to have little interest in being in our facility—especially when the feline appears to despise us—can seem like an […]

Who Is Doing Your Selling?

The first question I always ask my marketing clients is, who is the one doing the selling? Who is the person that is interacting with the potential customer, trying to get them to make a purchase? Is it you, the business owner? Unfortunately, in the dog daycare business, it usually falls upon whoever happens to […]

Management of the Diabetic Boarding Pet

Just like humans, pets with diabetes have special needs when it comes to feeding and insulin injections. It is important that the pet care staff in a boarding facility be aware of these needs and be properly trained to appropriately care for and monitor diabetic boarders. Diabetes Mellitus In Canine and Feline Patients Diabetes is […]

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