Pet Boarding & Daycare

6 Games & Activities to Enhance a Dog’s Life

6 Games & Activities to Enhance a Dog’s Life

Did you know that it’s entirely possible to incorporate games and activities into dog daycare environments, even when staff are responsible for dozens of dogs? If you own or work at a dog daycare facility, there are limitless possibilities for adding these types of experiences to a dog’s day—all you need is motivation and creativity! […]

A Powerful Tool to Crush Your Competition

A Powerful Tool to Crush Your Competition

This industry is now swarming with competition. The number of competitors in the pet boarding and daycare industry has been growing by leaps and bounds. To make matters worse, these days you’re also competing with massive corporate conglomerates. Some you can see on your way to work and others you can’t (unless you do a […]

5 Reasons You Are Hiring the Wrong People

5 Reasons You Are Hiring the Wrong People

At least once a week I get a call from a client asking me to help identify why they’re having such a hard time finding the right employees for their business. Unfortunately, most of these clients are focused on what’s wrong with the applicants they’re getting rather than focusing on what’s really important and what’s within their control—their own […]

Suck It Up! Controlling Fur/Hair in Your Facility

Suck It Up! Controlling Fur/Hair in Your Facility

Hair! Hair! Hair! Everywhere. It’s on the floors, the ceiling tiles, window seals, in the groom room, underneath the desk, in the intake vents of our HVAC systems, and sometimes we even find that stray strand of fur that somehow made its way into our mouths. Every day we are excited to see our pet […]

Bow-Wow Wow!

Bow-Wow Wow!

Who would have thought that a little rescue dog named Toby would be the inspiration for a hugely successful vacation destination for dogs? It’s true. If it weren’t for Toby, there would be no Woofington Luxury Petite Dog Resort & Spa. Lisa and Michael Larson were eagerly planning their two week vacation to the South […]

Adding a Grooming Salon to Your Facility

Adding a Grooming Salon to Your Facility

Offering grooming as an additional service at your facility is a great way to add revenue. While you may already offer simple grooming, such as exit baths for boarding or daycare clients, a full service grooming salon will bring in new clients and more income. The following outlines how to design a floorplan, the steps […]

Barkleigh Productions and Outstanding Pet Care Collaborate to Form PPBC

Barkleigh Productions and Outstanding Pet Care Collaborate to Form PPBC

Like many industries, the pet care industry experiences constant change and evolution. With so many moving parts to juggle, it’s important for pet care professionals to continually seek information to help them adapt, prepare, and succeed. As an organization, for over 40 years Barkleigh Productions has witnessed and supplemented the growth of today’s pet care […]

The Importance of a Strong Telephone Strategy

The Importance of a Strong Telephone Strategy

In this digital age, many pet care professionals make the common error of underestimating the power of the telephone. Truth be told, most of your company’s revenue will come through the phone. Having a refined phone call procedure will set you apart from your competitors and greatly increase your company’s power to convert inquiries into […]

Why You Should Kick Dogs out of Your Daycare

Why You Should Kick Dogs out of Your Daycare

You need to hear something and you might not like it. You have to get rid of some customers. Sounds harsh and maybe a little crazy. I know. Why on Earth would you turn people away who want to spend money with you? Nuts, right? Well, it’s actually necessary if you want your dog daycare […]