Pet Boarding & Daycare

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Cat Daycare???

Cat Daycare???

Why, yes! Why not offer cat daycare? Sometimes families need a safe place for their kitty to spend the day when they are having work done in the house, there is a family celebration, a cat needs medication and no one will be home to administer it, or the family simply wants peace of mind […]

District Dogs: Where Clients Get More

District Dogs: Where Clients Get More

What would your thoughts be if someone told you they were going to leave their job at Merrill Lynch to become a dog walker?  Well, that’s exactly what Jacob Hensley did. Founder and owner, Jacob Hensley, opened District Dogs in 2014 in the Washington, DC Metro Area. Initially, it was a dog walking and pet […]

Questions from the Tank: ”When Is the Best Time to Market My Business?”

Questions from the Tank: ”When Is the Best Time to Market My Business?”

This is something that comes up all the time when I’m working with dog daycare businesses. And the short answer is: All the time.  You need to change the way you think of marketing. It’s not a temporary thing that you do only when you see an urgent need. Instead, it’s a proactive necessity that […]

Adding Day Training to Your Dog Daycare

Adding Day Training to Your Dog Daycare

If you’re considering creating a day-training program as an add-on service to your dog daycare, more than likely you already have everything you need to implement this helpful, effective service for your clients. You just need to answer a few questions to make sure you have your ducks in a row…  Who will conduct the […]

Boarding the Brachycephalic Breeds

Boarding the Brachycephalic Breeds

There is just something so lovable about those smooshed faces… the snorting, the drooling and especially the infectious cheerfulness that flat-faced breeds possess.  From the Pugs, Bulldogs and Boston Terriers to the Frenchies and Pekingese, they all make us smile when they walk through the door! However, whether they come in for lodging, daycare or […]

Diarrhea Management in the Boarding Environment

Diarrhea Management in the Boarding Environment

Diarrhea is a frustrating but common condition. When it develops in a pet at a boarding facility, it can raise concerns for infectious causes, such as gastrointestinal parasites. In other cases, it occurs because of changes in the environment of the gastrointestinal tract in response to stress or dietary changes, and will often resolve with […]

Managing Extreme Behaviors in the Boarding Setting

Managing Extreme Behaviors in the Boarding Setting

If you’ve been working in the pet care industry for any amount of time, you know not all pets that come through your doors will exhibit perfect behavior. In fact, the majority will likely pose as a challenge in one extreme or the other in terms of behavior that is displayed. This article outlines a […]

3 Strategies to Ensure Success in the Coming Year

3 Strategies to Ensure Success in the Coming Year

While 2020 was the worst year in recent times for a lot of businesses, 2021 presented plenty of its own challenges. So, 2022 has to be better, right? Possibly…but only if we take the correct steps to make that happen. As if the pandemic wasn’t enough of a blow to our businesses, we ended 2021 […]

Leadership Meetings: Keep Your Sops Alive & Grow Your Team!

Leadership Meetings: Keep Your Sops Alive & Grow Your Team!

Standard operating procedures, or SOPs, can be hard to keep alive. Where in your facility is your big binder with all of the how-to’s? Is it on a shelf, covered with dust? If it is, don’t feel bad—just keep reading!  The Importance of SOPs First of all, you just can’t overlook the importance of having […]

Planning for a Tremendous 2022

Planning for a Tremendous 2022

Each day can bring its own challenges, so it’s important to plan out the year to stay on track. Daily tasks and emergencies easily distract from the big picture. One minute it is January 1st, the next minute all the toilet paper disappears, and then before you know it the year is over; leaving you […]

Petropolis: Empowered Pet Care

Petropolis: Empowered Pet Care

If you were in one of the 114,000 cars that drive past Petropolis every day, you would see happy dogs frolicking in 33,000 sq. ft. of play yards, splashing in the sparkling streams that flow from the towering waterfall, climbing challenging boulders and playing on the trampoline. Every pet there is having the “best day […]

Taking Better Care of Your Customers

Taking Better Care of Your Customers

All too often, we’re so focused on getting in new customers and generating leads that we forget about the customers we already have. Once we convert a lead into a customer and they start using our services, we tend to not give them much thought.  We assume that they are having a good experience. We […]

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