Online Reservations: The Revenue Trap That’s Likely Losing You Money
Online reservations have exploded in popularity since the pandemic. Forced to adapt, many businesses embraced virtual transactions, making way for a “new norm” in some industries.
Fine-Tune Your Focus & Propagate Your Profits with the Specialist Advantage
When was the last time you walked into a business that did one thing brilliantly and instantly knew you were in the right place?
How to Provide Rescue & Reduce Risk for a Choking Cat
Being prepared for medical emergencies in a pet care setting is paramount. Cat parents trust that you and your staff will know what to do in the case of an injury or illness. But what about a cat that is choking?
Why Cats Deserve More: Rethinking Feline Boarding in a Dog-Dominated Industry
Walk into most pet care facilities across the country and the design tells a familiar story: Rows of spacious dog runs line the walls, play yards echo with joyful barks and scent diffusers hum quietly in the background—designed, of course, to calm canines. Somewhere, though,…
Easy Grooming Add-Ons for Your Feline Guests
“Chen you board a cat at your facility, not only are you responsible for the care and safety of the animal, but the cat’s grooming needs should also be made a priority. Whether you add the following services to your package inclusions or as an…
Cat’s Meow Resort: A Worry-Free Retreat Providing Individualized Care
“Cats have long been an underserved market,” begins Kim Thomas, owner and founder of Cat’s Meow Resort, a luxury cat boarding and grooming retreat in Avon, Connecticut. “When I started in the pet care industry, it was easy to find great boarding options for dogs,…
Creating Cozy Winter Boarding Experiences for Cats
When the holidays wind down and the decorations are put away, it can feel like the cozy energy disappears from boarding facilities, too. But for your feline guests, January and February are peak nesting season, and it’s a great time to level up your winter…
Work, Grow, Stay: Creating Careers in the Pet Industry
In the world of pet care, we often hear the same phrase: “It’s just a job.” Whether you’re talking about kennel techs, group-play attendants or receptionists, there’s an outdated belief that these roles are temporary, replaceable and low-skill. And it’s hurting our businesses more than…
Green Beagle Lodge: Where Clean, Green, Safe & Fun Come to Life
In the fast-moving world of pet care, where trends shift and client expectations grow even higher, Green Beagle Lodge has carved out a unique niche as both an industry innovator and a trusted neighborhood institution. And with two locations in North Carolina, the Lodge combines…
Pet CPR: What You Need to Know
Picture this: It’s a typical day, the dogs are romping in the yards and all is well and calm. Then you notice one of the dogs begins to stagger in their gate before abruptly collapsing. You rush over to find that the dog is not…
Set Sail to Reclaim the Gold Buried in Your Dog Daycare or Boarding Business
Want to start 2026 with clarity, confidence and a battle-tested plan to finally grow your daycare or boarding business—without burning out, discounting your services or spending all day bailing water? Then it’s time to stop patching the holes and start plotting a new course!
How to “Wow” New Customers in 30 Days: Onboarding Secrets Every Pet Resort Needs
When a new dog daycare customer walks through your doors or books their first service online, you only get one shot at making a—hopefully good—first impression. That moment sets the tone for how they will feel about your brand and your staff and, most importantly,…