Pet Boarding & Daycare

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Paradise Ranch Pet Resort: Where The Fun Never Ends

Paradise Ranch Pet Resort: Where The Fun Never Ends

“My dog is having a better vacation than I am!” That’s the comment that Brian Kneier and Kristyn Goddard, the owners of Paradise Ranch Pet Resort, hear all the time. I don’t think that anyone does it quite the way we do,” says Brian. “We care for the pets in a complete resort style while […]

The Other Side Of The Gate: What Pet Parents Look For In A Facility Tour

The Other Side Of The Gate: What Pet Parents Look For In A Facility Tour

The debate has raged (gently so) in the pet care services industry over how to identify the two–legged guardians of four–legged domesticated creatures. Should they be called “pet owners” or “pet parents”? According to a 2013 survey conducted by research consultant Kelton Global, 9 out of 10 pet owners regard their pets as family members, […]

Good, Better, Best: Defining Best Practices For Your Pet Services Facility

Good, Better, Best: Defining Best Practices For Your Pet Services Facility

Best Practices for your pet services facility are defined as a set of guidelines that you practice to complete your services in the highest manner for your clients and their pets. For many pet professionals, they are already in place, yet not written or defined. You may have a certain way you greet your client, […]

The Importance Of A Daily Examination

The Importance Of A Daily Examination

There’s nothing worse than an upset client, especially when you can avoid the situation by taking 10 minutes a day with their dog to perform a daily examination.  The time you spend on the exam will save you money and headaches by lessening medical issues and keeping clients happy.  The daily exam accomplishes several things. […]

Your Role In Spotting Signs Of Kidney Disease

Your Role In Spotting Signs Of Kidney Disease

Did you know that more than 1 in 3 cats1 and 1 in 10 dogs2 will be impacted by kidney disease in their lifetimes? Recent studies suggest numbers might be even higher, with more than half of cats over 15 years old being afflicted.3 So, what does this mean for you? It’s another opportunity for […]

Pet Boarding and Daycare Expo 2017

Pet Boarding and Daycare Expo 2017

Hershey, Pennsylvania A new program titled Pet Pro Panel Discussion will make its debut on Monday afternoon, for those coming in early and wanting to be a part of a round–table type of discussion on all things boarding and daycare. This four hour program will feature four industry experts there to answer your questions and […]

Misleading Assessments Part Two:

Misleading Assessments Part Two:

Part One of this article outlined strategies for comprehensive assessments for new dogs coming into daycare or boarding. Part Two will outline training plans for accommodating unwanted behaviors. Deciding which behaviors can be accommodated by staff ahead of time is important. Equally important is deciding which behaviors will be accommodated for free and which behaviors […]

Learning By Association

Learning By Association

Imagine a dog in nature. It has instinctive reactions that jump-start survival. Those instincts are not sufficient to protect the dog in all cases. Learned behaviors are added that modify and augment instincts to give the animal a chance to survive in a complex, often hostile world. The most basic form of learning is making […]

A Better Model For New Client Acquisitions

A Better Model For New Client Acquisitions

When a pet owner visits your website, what do you think they are looking for? Consciously, it’s typically basic information—who are you, what do you do, where do you do it? But unconsciously, what they’re really asking is, “Can I trust you?” We instinctively look for trust whenever we are evaluating a new relationship. The […]

The 4 Pillars Of Successful Pet Care

The 4 Pillars Of Successful Pet Care

Just like any other business, running a successful pet care facility requires you to perform effectively in four major areas. When each area is executed well, it synergistically propels a company’s success. However, when any area is lacking, it lessens the impact of the other three and your overall returns.  The four pillars that either […]

Misty Pines Pet Company & Dog Park

Misty Pines Pet Company & Dog Park

ALL IN THE FAMILY Nestled on a wooded knoll, completely hidden from the outside world, Misty Pines Pet Company and Dog Park is a little slice of heaven for pets and their owners. Located in Sewickley, Pennsylvania since 1975, Misty Pines has built a solid reputation of providing the highest quality of pet care services […]

The Holistic Kennel

The Holistic Kennel

“My friend and I are opening a “natural care” kennel for pets. We are very excited about the concept and wanted to get your advice on the idea.  We saw you speak at the Pet Boarding and Daycare Expo in Hershey and really enjoyed your perspective. Thanks for your input!” –Sally S. Dear Sally, The […]

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