In 2001, I heard a presentation by a very wise man named Jim Krack, who was a prominent pet resort owner in Colorado and founder of the American Boarding Kennels Association. His session was called “Do You Want to be Right or Do You Want to be Happy?” The basic premise of his talk involved the frequent mishandling of customer complaints regarding occasional pet injuries or illnesses that can happen while boarding.
With an Eye on Resale
Physical alterations to an existing building that will house an animal care business are inevitable. Some changes are optional and some may be required. I am often asked if the interior design and alterations to a building being purchased for a boarding / daycare business can be planned in a way that makes it easier to resell the building.
The Sky’s the Limit
In today’s world, pets are no longer just pets, they are members of the family. So it’s only natural that when the family takes a vacation, their pets also get to enjoy some fun and pampering.