Pet Boarding & Daycare

How Much Does Breed Really Affect Canine Behavior?

A study from UMass Chan Medical School, which surveyed more than 18,000 dog owners and analyzed over 2,000 dog genomes, revealed that dog breed does not fully determine personality. Ultimately, the study found that just 9% of the variation in an individual dog’s behavior can be explained by its breed.1  This topic is something I have […]

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How Much Does Breed Really Affect Canine Behavior?

How Much Does Breed Really Affect Canine Behavior?

A study from UMass Chan Medical School, which surveyed more than 18,000 dog owners and analyzed over 2,000 dog genomes, revealed that dog breed does not fully determine personality. Ultimately, the study found that just 9% of the variation in an individual dog’s behavior can be explained by its breed.1  This topic is something I have […]

Set Up & Optimize Your Pet Business’s Instagram for Success

Set Up & Optimize Your Pet Business’s Instagram for Success

Social media isn’t for everyone, but it is, without a doubt, a necessary component for getting your business out there these days. Most people are extremely active on social media—especially on Instagram, where they can scroll and share to their heart’s content and not worry as much about reading and writing in the same way […]

Are You Recession Ready?

Are You Recession Ready?

We’ve weathered a lot this year. As if the seemingly never-ending pandemic wasn’t enough, let’s throw in the wild travel booms and ongoing staffing crisis—not to mention costs increasing at historic levels, including gas prices. If you’re like many pet care facilities, you had a very busy summer due to pent-up travel demand. The good […]

Are You Recession Ready?

Are You Recession Ready?

We’ve weathered a lot this year. As if the seemingly never-ending pandemic wasn’t enough, let’s throw in the wild travel booms and ongoing staffing crisis—not to mention costs increasing at historic levels, including gas prices. If you’re like many pet care facilities, you had a very busy summer due to pent-up travel demand. The good […]

Camp Lisa, Where Happy Is the Bottom Line

Camp Lisa, Where Happy Is the Bottom Line

“The dogs here are happy,” says Lisa Gillett, owner of Camp Lisa. “We are almost like a second home to them.”  In 1992, Lisa started a small business taking care of dogs in her home. “One of my first clients said to me, ‘Lisa, when I take my dog to you, it’s like she’s going […]

Unusual Advice from a Design/Builder on Demographics & Pet Care

Unusual Advice from a Design/Builder on Demographics & Pet Care

I have always been a Design/Builder. Turnkey, Inc. is a multigenerational company, founded in 1960 by my dad. We’ve built both residential and commercial, including office buildings, custom homes, pet resorts, veterinary clinics and even exhibits at the Houston Zoo.  In 1991, my wife purchased an existing run-down kennel, and our life took a sudden […]

Up Your Cat Boarding Game with Themed Packages

Up Your Cat Boarding Game with Themed Packages

Providing an upgraded themed package is not only enjoyable for your facility, but can attract new clients and add to the profit of each boarding stay.  Many families find it difficult to board their cats. They know their feline does not like to go into the carrier or ride in the car, and they worry […]

When a Client Asks If You Can Go Lower in Price, What Do You Do?

When a Client Asks If You Can Go Lower in Price, What Do You Do?

We’ve all been there…a client or potential customer wants a discount, or they say they can’t afford your pricing and ask you to give them a lower price.  This probably seems like an easy one if you’re a veteran business owner with lots of clients and plenty of revenue; however, for the new or struggling […]

Sick or Not Sick? Identifying Dangerous Canine Health Conditions

Sick or Not Sick? Identifying Dangerous Canine Health Conditions

Catching a pet health emergency early gives the best chance for a good outcome, but it can be difficult to know when to be concerned. In a dynamic environment such as daycare or boarding, a high volume of dogs and staff can make it even more challenging to track a dog that may be experiencing […]